Resources
FAQ
Prices, timelines, how a project runs, maintenance: straightforward answers to the questions I’m asked most often.
12 answers, sorted into 4 sections
Général
2 questions
Do you only work in Marseille?
I'm based in Marseille and I enjoy meeting clients from the Bouches-du-Rhône, but I also work remotely with clients across France: video calls, phone and a client portal are all you need.
Will my website be well ranked on Google?
Every website is delivered with solid technical SEO: fast-loading pages, meta tags, a sitemap, and structured data. For a local business, I also set up your Google Business Profile, often the most effective lever.
Tarifs
4 questions
Why are your prices lower than an agency's?
I work alone, with no office or sales staff to pay, and I rely on proven tools rather than reinventing everything. The price covers the time actually spent on your project, nothing else.
Is the quote free and without commitment?
Yes. I send you a detailed, line-by-line quote within 48 hours. You can accept it online from your client area if everything suits you, or we adjust it together.
How does payment work?
A 30% deposit is due when you place your order, and the balance is due at launch. You can pay by card from your client area, or by bank transfer. From €300 onward, payment in three instalments with no fees is available.
Why don't your invoices include VAT?
As a micro-entrepreneur, I benefit from the VAT exemption scheme (article 293 B of the French General Tax Code): I do not charge VAT, so the price displayed is the price you pay.
Projet
4 questions
How long does it take to build a website?
Three to four weeks for a showcase website, starting from the moment I have your content (text, photos, logo). The list of what I need is in your client area, with a button to send it to me.
I don't have any text or photos, is that a problem?
No. The Sérénité package includes copywriting, and I can point you to a photographer or use royalty-free stock image libraries.
Will I own my website?
Yes. The domain name is registered in your name, and you own the website once the final balance is paid. You can move to another provider whenever you like: I hand over all the access details to you.
How can I track my project's progress?
In your client area: the steps, the progress log, messages, files, and the approvals to give (mockup, acceptance testing). You receive an email for every update.
Maintenance
2 questions
What does the maintenance plan include?
Security updates, backups, uptime monitoring (I'm alerted if your website goes down), a set number of content edit hours each month, and a monthly report with your website's key figures.
Can I cancel my subscription?
Yes, at any time from your client dashboard, with no fees and no notice period. The current month remains covered.
Another question?
Send me a few lines, or book a 30-minute call: it’s free and there’s no commitment.